Shipping Policy
At SlayHouse Luxe, we are committed to delivering exceptional quality and service. Each gown is carefully inspected and prepared before being shipped to ensure it meets our standards.
Order Processing
Orders are typically processed within 2–4 business days after payment is confirmed.
During this time, each gown is carefully reviewed and prepared for shipment to ensure quality and presentation.
Shipping Time
Once your order has been processed and shipped, standard delivery within the United States typically takes 5–10 business days.
Estimated Delivery Time
The total estimated delivery time is approximately 7–14 business days from the date your order is placed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery of your package.
Quality Inspection
To maintain our boutique standards, every gown is carefully inspected before shipment to ensure it meets our quality expectations.
Peak Season Notice
During peak prom and formal event seasons, processing and shipping times may be slightly extended due to high demand.
Shipping Address Accuracy
Please ensure that your shipping address is correct at checkout. SlayHouse Luxe is not responsible for orders shipped to incorrectly provided addresses.
Questions About Your Order
If you have any questions regarding your order or shipping status, please contact us at:
hello@slayhouseluxe.com
We are happy to assist you.