FAQs

Do you offer international shipping?

Yes, we ship within the United States and to select international destinations. Shipping rates and availability are calculated at checkout.

What is your return policy?

All gowns are final sale due to the delicate and special nature of our pieces.

We offer size exchanges within 48 hours of delivery for unworn items with tags attached.

Please contact us immediately if you need assistance with sizing before placing your order.

How long does shipping take?

Processing time is 2–4 business days.

Shipping time:
United States: 5–10 business days

Total estimated delivery time is 7–14 business days.

We recommend ordering early for prom, galas, and time-sensitive events.

How do I choose the right size?

We recommend reviewing our size guide carefully before placing your order.

If you are between sizes, we suggest sizing up.

If you need help, contact us before ordering and we will assist you.

What if my item arrives damaged?

If your item arrives damaged, please contact us within 24 hours of delivery with photos so we can assist you.